Guest Reviews

I fell into the Sky Pond! This place is a good one! We traveled 11,000 miles to this place. Will be back soon!

Friendly,easy

Outstanding

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Ashley was amazing..friendly, professional, easy to reach and so helpful!!

The team members have always been easy to work with and very helpful.

The property we stayed in was perfect for those that love to hear the creek rushing by.

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The only thing negative I can say is the written directions from the check in location to the house were not clear but it was not a big deal with a GPS/phone to refer to.

Friendly staff

Delightful stay

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Everyone in office was great and friendly. Wold prefer check in at house. Love the no keys!

Ashley McClain took superb care of us. My sister and her children came to stay with us. We were all thrilled at our experience and will be back next year.

The property customer care was excellent, the amenities exactly what we hoped for and the team took great care to make certain our stay was beyond our expectation.

Good walking distance to Main Street

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Good

Very good

Ashley at Check-In was very helpful. Even though your office was closed, she heard us in the outer entry area talking about our extra parking needs and she popped the door open and told us all about our property and the parking at our particular rental...she also talked to my son a few times, since he called while I was driving. She was very professional and nice too!

We really enjoyed the place. It was really convenient. It was super quiet at all times. I love the garage! I wish there was an opener to use while staying. The big blind in the master was broken upon arrival. No big deal, but I don't want to get charged for something I didn't break. Some lights didn't work, I assume the bulbs were out. Overall I rate it really this place very high! I will consider it for next years trip.

Helpful and friendly

Very nice week.

Responses and booking were very easy. Digital documents helped speed up the rental process.

Property was great! I took a day to figure out the bus system- gives guests some info on stops close to house and downtown.

Been coming to Keystone every year for 18 years. One of the best places we've ever stayed. Thanks!

Working with the staff on the appropriate price for our group was very pleasing to me. We would not have been able to stay in this place with our group had we not been worked with personally by a staff member on the price. Ultimately it worked out well. Additionally, since we only received garage codes and no actual keys, checking out via phone the morning we left was a very nice surprise and made our trip to the airport much timelier and easier. It was a pleasure to work with the staff personally on all facets of the rental.

We extremely enjoyed our stay at the 515 Westerman house. It was much greater than we could have ever anticipated. It was packed with amenities, bedding, entertainment, and it was as clean as a whistle when we arrived. We enjoyed staying in and cooking 2 out of the 3 nights we were eating and just enjoyed relaxing with each other and playing games on the large, family-style table. Could not have asked for anything more in our experience with this house.

They were nice. 5 min total time.

All good except the fact that you have to pick up and return keys to branch office. If we didn't read email would have gone straight to property. Thanks

They were great very accommodating

I had a great time: the property was exactly what we were looking for

Good customer service overall. Helpful when we needed to check in late..

A very nice experience overall - we'll seriously consider renting this property again next year!